Support Center
We're here to help
Tyme Store is the iPad operator app for restaurants running on Tyme. If you hit a problem, find an answer below or reach out — we respond fast.
Email support
[email protected]
Best for non-urgent questions, account help, billing, and feature requests. We reply within 1 business day, usually faster.
Phone support
(650) 866-9366
Live, 7 days a week, 9am–10pm Eastern. Outside those hours leave a voicemail and we call back the same business day.
Service down or can't take orders?: Call us at (650) 866-9366 — we treat live-service issues as P0 and answer immediately during operating hours.
FAQ
Common questions from operators
Quick answers to the things our restaurant operators ask most often. Tap a question to expand.
Tyme
Tyme · Greenwich, Connecticut, USA
Phone support 9am–10pm Eastern · Email replies within 1 business day
Still need help?
Send us an email and we'll get back to you. Include your store name, your role, and what you were trying to do.